Heath Hill Surgery: Patient update 30th January 2019
In November 2018, Heath Hill Surgery and the East Berkshire Clinical Commissioning Group (CCG) held a patient information evening to discuss the future of Heath Hill Surgery with the view to identifying a local practice to sustain the Heath Hill service going forward. Following a selection process led by Heath Hill Surgery, Ringmead Medical Practice was identified as the new successful provider and will start delivering care to Heath Hill patients from 1st February 2019.
Where can I find out more about the Ringmead Medical Practice?
Ringmead Medical Practice has six partners, and a CQC rating of “good.” The practice already operates from two locations; one at Great Hollands Health Centre and the second at Birch Hill Medical Centre. Heath Hill will become the third practice location. For more information about the Ringmead Medical Practice, please see their website http://www.ringmeadmedicalpractice.org.uk
What does this mean for patients?
Patients who are registered at the Heath Hill surgery will continue to be looked after at the surgery premises in Heath Hill, Crowthorne, under the care of Ringmead Medical Practice. Patients will also have access to all the services provided by Ringmead Medical Practice at all of the sites, including Birch Hill and Great Hollands which are both also in Bracknell.
These changes are not expected to affect current service provision or care but will in time enable the development of a more resilient service with greater choice for patients. Ringmead Medical Practice is part of the East Berkshire CCG, therefore existing clinical pathways and networks of care will remain the same, and there will be no impact on prescribing.
The provider for district nurses across East Berkshire is Berkshire Healthcare Foundation Trust, and so there is no impact on district nurses and the service will remain unchanged.
Patients with a life threatening condition are known to the practice, and will continue to have a named GP.
Will I still be able to see my doctor?
The majority of the clinical team at Heath Hill is permanent and employed by the surgery. For this reason, you should be able to see the same doctor if required.
Can I continue booking appointments in the same way?
The current arrangement for booking appointments will remain. The incoming practice will work with the Patient Participation Group before bringing in any changes which might affect patients.
What do I need to do next?
Current patients of the Health Hill practice will receive a letter in the post informing them of the changes. This letter will also have details of how patient can change their surgery if needed, ensuring that individual have a choice.
How can I find out more?
A series of public meetings are being planned for patients to meet the Practice Manager and Partners from the Ringmead Medical Practice. The meeting on the 30th January is the first in a series of these meetings. Future meeting dates will be announced.
Statement from Dr Anant Sachdev, Executive Partner from Ringmead Medical Practice:
“I would like to take this opportunity to welcome you as patients of Ringmead Medical Practice. Staff at all three of our surgery sites are looking forward to caring for you and those dear to you. Our philosophy is to provide personal, high quality care and we shall strive to do that with excellent practice clinicians (GPs, nurses, and other healthcare professionals), management, administration and practice reception teams. Please visit our website for further details of our practice and please contact us directly if you have any questions.”
More information is available on the websites below:
Ringmead Medical Practice website http://www.ringmeadmedicalpractice.org.uk